Terms & Conditions

The terms of using Elly and our messaging program.

Program Name: Elly

1. Welcome

Welcome to Elly, where you can stay informed about the latest updates, offers, and insights for your team and customer communication. Upon opting in, you will receive timely updates, exclusive promotions, and expert advice to get the most out of your Elly workspace and services.

2. Cancelling the SMS Service

You can cancel the SMS service at any time. Simply text “STOP” to the number that messaged you. Upon sending “STOP,” we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us. To rejoin, sign up as you did initially, and we will resume sending SMS messages to you.

3. Getting Help

If you experience issues with the messaging program, reply with the keyword HELP for more assistance, or reach out directly to support at support@elly.chat or call our number at (818) 607-6123.

4. Carrier Liability

Carriers are not liable for delayed or undelivered messages.

5. Message Frequency and Rates

As always, message and data rates may apply for messages sent to you from us and to us from you. You will receive up to 30 messages per month. For questions about your text plan or data plan, contact your wireless provider.

6. Privacy

For privacy-related inquiries, please refer to our privacy policy: Privacy Policy.

7. Eligibility

You must be at least 18 years old to use our services and agree to these Terms.

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