Team chat, Slack-class
Channels, threads, huddles, scheduled sends, polls, posts, and search that respects permissions. Everything your team expects — without leaving your customers behind.
Explore messagingElly unifies team chat, customer portals, live chat, SMS, and AI agents on a single conversation graph — so your team and your customers are never a tab apart.
Free Starter plan · No credit card required
Hi — our checkout widget stopped loading after this morning's update.
Thanks Maya — I found three similar reports. The fix ships in release 2.4.1 this morning. Want me to loop in an engineer right now?
Yes please 🙏
@Maya on it — patch is rolling out now. You'll get a text the moment it's live.
Most companies pay the “Slack + client portal + help desk” three-product tax. Elly runs your internal team, your customers, and your website visitors on the same secure foundation.
Channels, threads, huddles, scheduled sends, polls, posts, and search that respects permissions. Everything your team expects — without leaving your customers behind.
Explore messagingWhite-labeled portals on your domain, a 6KB live-chat widget, two-way SMS, and WhatsApp — every customer message lands in the same workspace your team already lives in.
Explore channelsNot another AI sidebar. Grounded assistants answer from your knowledge, draft replies, summarize threads, and take action — every action gated behind human approval.
Explore Elly AIFast, focused, and information-dense without the noise. Elly’s composer, threads, and search are built for teams that live in their conversations all day.
Website visitors, texters, and WhatsApp contacts all flow into one queue — with visitor context, business hours, and an AI receptionist that hands off to humans honestly.
Everything Elly does in the app is a documented endpoint. Connect your AI tools over MCP, subscribe to webhooks, and install integrations from the marketplace.
// Connect any MCP client to your workspace
{
"mcpServers": {
"elly": {
"url": "https://app.elly.chat/api/v1/mcp",
"headers": {
"Authorization": "Bearer elly_sk_…"
}
}
}
}Every tenant’s data is walled off at the database layer, every action is authorized through one chokepoint, and every build re-proves it with hundreds of automated isolation checks.
Row-level security enforced in the database itself — not just the application — with cross-tenant probes on every build.
TLS everywhere, encrypted storage, signed file URLs that verify membership before serving a single byte.
Single sign-on (OIDC), SCIM user provisioning, MFA enforcement, and role-based access with custom roles.
Sensitive operations audited, retention policies per data class, legal hold, and chain-of-custody exports.
Agent actions are proposed, humanly approved, then executed — with prompt-injection defenses tested in CI.
Full workspace export, GDPR user export and deletion, and bring-your-own AI keys when you want them.
Tell us a little about your team and we’ll reach out with a walkthrough tailored to how you work.
Your team, your customers, and your AI — finally in the same room. Start free, or talk to us first.